Professional Human Resources

Skills and Experience

HR Experience

Setting up HR functions in small to medium sized businesses.
Working collaboratively to ensure the right HR policies and practices are developed and implemented to achieve Company goals.
Coaching and supporting managers through difficult situations, transformation and change.
Sourcing, designing and implementing HR systems to enhance engagement, motivate teams, monitor performance and measure achievement against personal and Company-wide goals.
Managing case-loads, such as capability, investigations, disciplinaries, grievances, consultations and redundancy processes.
Carrying out recruitment campaigns and onboarding training.

Professional HR Capabilities

Appreciating the different needs of unique businesses, industries and company culture.
Building strong relationships at all levels of management.
Understanding and delivering on management expectations.
Designing and implementing Human Resources functions
Tailor-making HR services for the size and type of business.
Developing HR procedures and systems to align with Company goals.
Developing company culture and improving performance.
Improving leadership capability.
Advising on a wide range of employment law issues.
Implementing best practice.

Executive HR Business Partner

Guild Living Limited is a later living property development Company and service provider, formed to redevelop urban sites into communities that the older generation aspire to live.

Susan Wakelin joined prior to start-up as an HR Consultant / Senior HR Business Partner to plan and set up an HR function for a high growth professional organisation.

Reporting directly to and working closely with the Chief Executive Officer to recruit a talented leadership team with the right skills and behaviours to make this unique business a success in the UK.

Head of Human Resources

The Hippodrome Casino is one of London’s most famous single-site entertainment venues, initially consisting of three floors of gaming, the Heliot Steakhouse, five bars, private function rooms and the Matcham Theatre.

Susan Wakelin joined prior to opening as part of the senior management team, to help establish the foundations of this successful iconic business, and created an HR function responsible for a unique combination of approximately 700 management, gaming, hospitality, theatre and office-based employees, operating twenty-four hours a day, seven days a week.

"In my time working with Susan, she provided great counsel regarding staff matters and recruitment, helping me and my department to provide the best possible staff retention and support."

Gaming Director

David Smith